Mokara Hotel & Spa

First off the staff is probably the best i have ever interacted with. They make you feel like you are their only concern and they are there to take care of you. They were all very genuine and sincere, and we found that to be very refreshing. As i told the front desk yesterday before checking out, this was th first time in my life that i wanted to write a thank you note to a hotel for their service, it totally made our short stay very memorable. The property is located right on the Riverwalk close to restaurants, and the boat ride. The hotel offers great Spa services, and if you are a guest, use of the saunas and jacuzzi are included in your stay. The Spa area is segregated, ladies and gentlemen have beautiful locker areas with courtesy robes and spa sandals, towels and iced lemon water. We never made it up to the roof to view the pool. We had made dinner reservations and the hotel as a courtesy, drove us to our restaurant, but after a great dinner we made the 8 minute walk back to the hotel. Upon returning to our room, we found that our bed had been straightened up and there was a small platter with great fresh fruit for an evening snack. The room is very well stocked with snacks and beverages, alcohol and non alcohol. If you like wonderful coffee in the morning they have that taken care of with a nice variety of Nespresso and tea. I loved that they have glass expresso cups and stainless spoons, no plastic. Even the glasses in the bathroom were glass. The bathroom is appointed nicely, with a large shower and a jetted tub. The towels are large and thick, the soap and lotion is Nest, very high quality products. Overall, don't pass up the chance to stay at this beautiful hotel, it is a very warm and wonderful experience!!

We had breakfast on Dec 4, 2024 and we had the most wonderful wait person. Her name is April and she went above and beyond to provide us with great service and a friendly experience. She actually tried to find out the brand name of the silver ware we were using ( I was so impressed with the silverware). She brightened our day with her smile. I hope they pay her well, she is a true asset to the Mokara.

This gem on the Riverwalk is a true treasure. The building was originally a saddle shop, and the lobby tastefully provides a tribute to its history. And now it’s a wonderful boutique hotel in a vibrant city! The rooms are exquisite getaways, each with a spacious bathroom that includes a shower and a tub with jets. I really appreciate the fruit delivery in the evenings and the spa. The hotel is located on a quiet street but right above the Riverwalk and close to everything.

I stayed alone for a week. I was often tired when I arrived at the hotel after a full day of visits with friends and museums. On arrival, I was greeted warmly and asked with great courtesy if there was something I needed. The staff knew me by name and got to know my particular needs. At breakfast, they brought me a flower and paper. I felt catered to at all times.

Wonderful staff, excellent rooms and facilities. The associated restaurant was very nice with good food and service. Rooms were quiet, clean and comfortable. View we requested was delivered and additional services we requested were delivered perfectly.